Shipping policy

Shipping Policy

Processing Time Orders are typically processed within 1-2 business days (Monday-Friday, excluding UK bank holidays). You will receive a confirmation email once your order has been dispatched.

Shipping Rates & Delivery Times

UK Mainland

• Standard Delivery (3-5 business days): £4.99
• Express Delivery (1-2 business days): £6.99
• Free Standard Delivery: Available on orders over £50

Scottish Highlands, Northern Ireland & Islands

• Delivery may take an additional 1-3 business days
• Additional charges may apply for remote areas                                                        

• Order Tracking Once your order has been dispatched, you will receive a tracking number via email so you can monitor your delivery.

  Delivery Issues If your order hasn't arrived within the estimated delivery time, please contact us and we'll investigate immediately.

  Undeliverable Packages If a package is returned to us as undeliverable due to an incorrect address or failed delivery attempts, we will contact you to arrange redelivery. Additional shipping charges may apply.

  Questions? If you have any questions about shipping, please contact us through our contact page.